Q: And if I do not like your product when I receive the parcel or I have changed my mind?

A: No problem: 100% money back guarantee !! No question asked !! Within 14 days of receipt of the parcel you can decide to send it back without any problems.

“Reso Facile” in three simple steps:

Login on “MY ACCOUNT”

Click on “MY ORDERS AND DETAILS”,

Select and click the order you want to return

Scroll down and select the items and quantities you want to return

Add a note.

Click on “CREATE A RETURN NOTE

2. Wait for an e-mail confirmation where you will find the express courier label to be printed and apply securely to the package. We will call the express courier who will collect the parcel at your home.

3. Within a few days you will receive a refund in the same way you made the purchase.

The right of withdrawal is correctly done when the following conditions are fully met:

The products must not have been unglued from their support (net), fixed on a surface, treated with chemicals, left to rain, sun etc..

The products must be returned with all their accessories in excellent condition: blister (ie back carton base and nylon film), carton box and / or pallet, paper technical fiche and anything else that is part of the original packaging of the product;

Q: If I receive damaged items when I get the parcel?

A: Again no problem, the "100% money back guarantee" applies again. In this case we ask you to send us a few pictures of the problem via email to support@boxer.it . In this way, our backoffice ladies will try, via email, to understand which is the best and most convenient solution for everyone.
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